No Refund Policy
Effective Date: 08/31/2024
Thank you for shopping with Lux Media Solutions LLC We appreciate your business and strive to provide high-quality products/services. Please review our no refund policy carefully.
1. No Refunds:
All sales are final. We do not offer refunds for any purchases, including but not limited to digital products, services, or merchandise. By completing your purchase, you agree to this policy and understand that no refunds will be issued.
2. Exceptions:
In some cases, exceptions to this policy may be made at the sole discretion of Lux Media Solutions LLC. If you believe you have a valid reason for requesting a refund, please contact us at billing@luxmediasolutions.net to discuss your situation. However, please note that such requests are handled on a case-by-case basis and are not guaranteed.
3. Disputes and Chargebacks:
We encourage you to contact us directly if you have any issues with your purchase before initiating a chargeback or dispute through your bank or credit card issuer. Resolving issues directly with us can often lead to a faster resolution.
4. Compliance with Stripe Policies:
Our no refund policy is designed to be in compliance with Stripe’s policies. We adhere to Stripe’s guidelines and procedures for managing refunds and disputes. If you have any concerns or issues related to a transaction processed through Stripe, please contact us for assistance.
5. Contact Information:
If you have any questions about this no refund policy or need assistance with a purchase, please reach out to us at billing@luxmediasolutions.net
Thank you for your understanding and for choosing Lux Media Solutions.
Sincerely,
Lux Media Solutions LLC